人力资源论文-绩效管理中的员工心理问题分析.doc
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人力资源论文-绩效管理中的员工心理问题分析,随着企业规范管理意识和科学管理水平的日益提高,管理者开始认识到绩效管理在改善企业经营业绩、培养优秀员工队伍、塑造企业核心竞争优势等方面的重要意义。然而,许多企业在着手推行绩效管理后才发现其中存在许多难点,特别是发现员工对此举措并不十分领情,在心理上存在颇多问题,致使绩效管理的实施效果不佳,有时甚至导致绩效管理项目的失败...
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随着企业规范管理意识和科学管理水平的日益提高,管理者开始认识到绩效管理在改善企业经营业绩、培养优秀员工队伍、塑造企业核心竞争优势等方面的重要意义。然而,许多企业在着手推行绩效管理后才发现其中存在许多难点,特别是发现员工对此举措并不十分领情,在心理上存在颇多问题,致使绩效管理的实施效果不佳,有时甚至导致绩效管理项目的失败。如何在实践中合理地排解员工心中普遍存在的心理问题,已成为企业绩效管理过程中面临的一个重大的难题。
关键词: 绩效管理 心理问题 绩效考核 沟通
Abstract
With the increasing standardized management awareness and scientific management level, managers of enterprises began to realize the importance of performance management in improving business operation achievements, cultivating outstanding staff, and shaping core competitive strengths. However, many enterprises confronted numbers of difficulties ever after the implementation of performance management, especially the staff were not willing to accept the measure, hence they have some psychological problems, which turned out to be the ineffective result of the performance management, and sometimes even lead to failure in performance management projects. It has been the major thesis that faced in the process of performance management, with the topic on practice, how to solve the widespread psychological problems among the staff reasonably.
Key words: Performance Management Psychological problems
Performance Assessment Communication
目 录
一、引言 1
二、绩效管理中员工心理问题的表现形式 1
(一)员工持消极的态度对待实施人员 1
(二)员工不能客观地对团队成员进行互评 2
(三)员工不能以正确的态度接受低绩效的现实 2
三、员工心理问题产生的原因 2
四、员工心理问题对绩效管理产生的影响 3
(一)绩效计划工作难以顺利进行 3
(二)考核指标及目标值的设定偏差过大 3
(三)绩效评价的结果不真实 4
(四)评价结果的应用效果不能令人满意 4
五、破解员工心理问题的方法 4
(一)加强动员宣传和员工的沟通力度 4
(二) 组织多种形式的员工心理咨询和文化活动 5
(三)开展绩效管理培训,增强员工的心理认知 6
(四)实施心理培训 6
参 考 文 献 8
致谢
关键词: 绩效管理 心理问题 绩效考核 沟通
Abstract
With the increasing standardized management awareness and scientific management level, managers of enterprises began to realize the importance of performance management in improving business operation achievements, cultivating outstanding staff, and shaping core competitive strengths. However, many enterprises confronted numbers of difficulties ever after the implementation of performance management, especially the staff were not willing to accept the measure, hence they have some psychological problems, which turned out to be the ineffective result of the performance management, and sometimes even lead to failure in performance management projects. It has been the major thesis that faced in the process of performance management, with the topic on practice, how to solve the widespread psychological problems among the staff reasonably.
Key words: Performance Management Psychological problems
Performance Assessment Communication
目 录
一、引言 1
二、绩效管理中员工心理问题的表现形式 1
(一)员工持消极的态度对待实施人员 1
(二)员工不能客观地对团队成员进行互评 2
(三)员工不能以正确的态度接受低绩效的现实 2
三、员工心理问题产生的原因 2
四、员工心理问题对绩效管理产生的影响 3
(一)绩效计划工作难以顺利进行 3
(二)考核指标及目标值的设定偏差过大 3
(三)绩效评价的结果不真实 4
(四)评价结果的应用效果不能令人满意 4
五、破解员工心理问题的方法 4
(一)加强动员宣传和员工的沟通力度 4
(二) 组织多种形式的员工心理咨询和文化活动 5
(三)开展绩效管理培训,增强员工的心理认知 6
(四)实施心理培训 6
参 考 文 献 8
致谢