xx物流公司业务流程优化与管理实施分析毕业论文.doc
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xx物流公司业务流程优化与管理实施分析毕业论文,摘要目前中国物流业面临的国内国外的竞争日益激烈,物流业已经处在内外夹击的严峻形势之下。各国物流都在努力为物流行业注入新的活力,其未来取决于对多变环境的适应能力。国内外各物流公司客服热线的建立标志物流行业标准流程的建立;国外各大物流流程的有效合并以及越来越完善的电子商务更是标志国际物流业务流程的进一步优化。业务流程的合理...
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摘 要
目前中国物流业面临的国内国外的竞争日益激烈,物流业已经处在内外夹击的严峻形势之下。各国物流都在努力为物流行业注入新的活力,其未来取决于对多变环境的适应能力。国内外各物流公司客服热线的建立标志物流行业标准流程的建立;国外各大物流流程的有效合并以及越来越完善的电子商务更是标志国际物流业务流程的进一步优化。业务流程的合理优化、完美改进无论从用户满意度角度,还是从企业机制、效益角度带来的变化都是惊人的。
日益激烈的国内、外物流的竞争,让我们更加清晰了国际物流业在经营及运作上的些缺憾和不足。大连xx物流地处东北三省,是东三省的主要出口港口,其独特的地理位置决定了物流业的重要性。正与其他物流公司一样,大连xx国际物流公司有着自己的生存方式,也面临着各种各样的竞争对手,竞争已不可避免。大连xx国际物流公司为了使物流适应市场需求改变现行经营体制,强化专业管理与经营,物流业务实行专业成本独立核算。具体地说,在经营机制上改变传统的做法,建立起一种能够保证物流网络的完整性和适应自身发展规律的经营机制。潜力巨大的市场需求,为国际物流的发展提供了难得的机会及广阔的市场空间,因而物流市场可以说是机遇与挑战并存。“抓住大户,不放散户,挖掘潜在客户”的经营策略将有力地促进大连xx国际物流公司业务的有效增长。然而大连xx国际物流公司虽然经营理念发生了很大的变化,但是一脉相承的业务流程,一贯的客户主动,我被动的网点营业方式,固定的物流运送时间与运送路线,不能一口咬定的期限承诺,固定、呆板的流程运作方式,渐渐不能适应时代潮流的信息技术,缺乏严谨统一的软件技术支撑以及宏观的调控、监控系统,严重制约了国际物流业务的进一步发展,影响了物流百年的声誉,近而使大连xx物流公司在日益激烈的竞争中渐处于劣势。
关键词: 国际物流 业务流程 优化
Abstract
At present, China's domestic logistics industry is facing increasing competition from abroad, both inside and outside the logistics industry has been in the attack under the grim situation. States Logistics are the logistics industry in the effort to inject new vitality into the future depends on its ability to adapt to ever-changing environment.Various domestic and foreign logistics companies to establish customer service hotline sign Logistics industry standard process established; foreign major merger effective logistics processes and, increasingly, e-commerce is the perfect symbol of the international logistics business process was further optimized.Reasonable business process optimization, perfect to improve customer satisfaction in terms of perspective, or from the enterprise mechanism, the changes brought about by effective point of view is amazing.
Increasing competition in the domestic and foreign logistics of the competition, let us more clearly the international logistics industry in the operation and the operation of some of the deficiencies and shortcomings.Hill & Knowlton is located in Dalian, Northeast China Logistics is a major exporter of Northeast ports, its unique geographical location determines the importance of the logistics industry.With other logistics companies, international logistics companies in Dalian Hill & Knowlton has its own means to survival, is also faced with a wide range of competitors, competition is inevitable.Dalian International Logistics company Hill & Knowlton logistics in order to meet the market demand to change the current operating system, and strengthen professional management and operations, the implementation of the logistics business of professional independent accounting costs.Specifically, the operating mechanism to change the traditional practice of establishing a logistics network to ensure the integrity of the law of self-development and adaptation of the operating mechanism.Potential market demand for the development of international logistics offers a unique opportunity and a broad market space, and therefore can be said that the logistics market opportunities and challenges."Seize the large, tightly retail, and tap potential customers," business strategy that will effectively promote the international logistics companies in Dalian Hill & Knowlton and effective business growth.Hill & Knowlton, however Dalian International Logistics business philosophy, although great changes have taken place, but the same business processes and consistent customer initiative, I am a passive mode of business networks, a fixed delivery time and delivery logistics routes, the duration of the commitment can not be stated categorically that , fixed, rigid mode of operation of the process, gradually the trend of the times can not meet the information technology, the lack of rigorous unified software technical support, as well as macro-control, monitoring systems, severely restricted the international logistics business, the further development of the impact of a centuries-old reputation of the logistics, Near by Hill & Knowlton logistics companies in Dalian in the increasingly fierce competition in the increasingly at a disadvantage.
Keyword : International logistics. Business Process Optimization
目 录
摘 要 I
Abstract II
第1章 绪论 1
1.1本文的研究背景…………………………………………..
目前中国物流业面临的国内国外的竞争日益激烈,物流业已经处在内外夹击的严峻形势之下。各国物流都在努力为物流行业注入新的活力,其未来取决于对多变环境的适应能力。国内外各物流公司客服热线的建立标志物流行业标准流程的建立;国外各大物流流程的有效合并以及越来越完善的电子商务更是标志国际物流业务流程的进一步优化。业务流程的合理优化、完美改进无论从用户满意度角度,还是从企业机制、效益角度带来的变化都是惊人的。
日益激烈的国内、外物流的竞争,让我们更加清晰了国际物流业在经营及运作上的些缺憾和不足。大连xx物流地处东北三省,是东三省的主要出口港口,其独特的地理位置决定了物流业的重要性。正与其他物流公司一样,大连xx国际物流公司有着自己的生存方式,也面临着各种各样的竞争对手,竞争已不可避免。大连xx国际物流公司为了使物流适应市场需求改变现行经营体制,强化专业管理与经营,物流业务实行专业成本独立核算。具体地说,在经营机制上改变传统的做法,建立起一种能够保证物流网络的完整性和适应自身发展规律的经营机制。潜力巨大的市场需求,为国际物流的发展提供了难得的机会及广阔的市场空间,因而物流市场可以说是机遇与挑战并存。“抓住大户,不放散户,挖掘潜在客户”的经营策略将有力地促进大连xx国际物流公司业务的有效增长。然而大连xx国际物流公司虽然经营理念发生了很大的变化,但是一脉相承的业务流程,一贯的客户主动,我被动的网点营业方式,固定的物流运送时间与运送路线,不能一口咬定的期限承诺,固定、呆板的流程运作方式,渐渐不能适应时代潮流的信息技术,缺乏严谨统一的软件技术支撑以及宏观的调控、监控系统,严重制约了国际物流业务的进一步发展,影响了物流百年的声誉,近而使大连xx物流公司在日益激烈的竞争中渐处于劣势。
关键词: 国际物流 业务流程 优化
Abstract
At present, China's domestic logistics industry is facing increasing competition from abroad, both inside and outside the logistics industry has been in the attack under the grim situation. States Logistics are the logistics industry in the effort to inject new vitality into the future depends on its ability to adapt to ever-changing environment.Various domestic and foreign logistics companies to establish customer service hotline sign Logistics industry standard process established; foreign major merger effective logistics processes and, increasingly, e-commerce is the perfect symbol of the international logistics business process was further optimized.Reasonable business process optimization, perfect to improve customer satisfaction in terms of perspective, or from the enterprise mechanism, the changes brought about by effective point of view is amazing.
Increasing competition in the domestic and foreign logistics of the competition, let us more clearly the international logistics industry in the operation and the operation of some of the deficiencies and shortcomings.Hill & Knowlton is located in Dalian, Northeast China Logistics is a major exporter of Northeast ports, its unique geographical location determines the importance of the logistics industry.With other logistics companies, international logistics companies in Dalian Hill & Knowlton has its own means to survival, is also faced with a wide range of competitors, competition is inevitable.Dalian International Logistics company Hill & Knowlton logistics in order to meet the market demand to change the current operating system, and strengthen professional management and operations, the implementation of the logistics business of professional independent accounting costs.Specifically, the operating mechanism to change the traditional practice of establishing a logistics network to ensure the integrity of the law of self-development and adaptation of the operating mechanism.Potential market demand for the development of international logistics offers a unique opportunity and a broad market space, and therefore can be said that the logistics market opportunities and challenges."Seize the large, tightly retail, and tap potential customers," business strategy that will effectively promote the international logistics companies in Dalian Hill & Knowlton and effective business growth.Hill & Knowlton, however Dalian International Logistics business philosophy, although great changes have taken place, but the same business processes and consistent customer initiative, I am a passive mode of business networks, a fixed delivery time and delivery logistics routes, the duration of the commitment can not be stated categorically that , fixed, rigid mode of operation of the process, gradually the trend of the times can not meet the information technology, the lack of rigorous unified software technical support, as well as macro-control, monitoring systems, severely restricted the international logistics business, the further development of the impact of a centuries-old reputation of the logistics, Near by Hill & Knowlton logistics companies in Dalian in the increasingly fierce competition in the increasingly at a disadvantage.
Keyword : International logistics. Business Process Optimization
目 录
摘 要 I
Abstract II
第1章 绪论 1
1.1本文的研究背景…………………………………………..