全面质量管理与基层商业银行操作性风险内部控制研究（52页）.rar

摘 要
基层商业银行是构成商业银行的基本单位，为数众多，具有从业人员复杂、
区域和业务范围广、风险环节多等特点;近年来基层商业银行一系列由于操作风
险所导致的案件震惊金融界，这对基层商业银行内部控制、操作风险管理提出了
严峻的挑战。
本文结合近年来国内外有关商业银行内部控制管理的最新做法，以某基层商
业银行为研究对象，利用全面质量管理理论和方法深入剖析当前我国基层商业银
行内部操作风险控制现状，重点对基层商业银行内部操作风险的控制进行研究，
找出我国现阶段基层商业银行内部操作风险控制方面存在的问题，分析产生这些
问题的各种因素，找出主要因素，针对影响内部操作风险控制的主要因素制订措
施;按照全面质量管理的基本要求，提出基层商业银行内部操作风险控制必须从
建立内控体系着手，以创建充满活力的组织，通过建立预警机制和自我完善机制
达到内部控制能力的不断提高，进一步完善我国商业银行内控机制，提高商业银
行内控管理水平。
关键词:商业银行操作风险内部控制全面质量管理
1绪论·。···························································
1.1研究背景和意义·····································
1.2相关研究现状···········································
1.3研究思路和方法·····································
1.4论文结构··············································
2全面质量管理理论与商业银行内部控制·················
2.1全面质量管理理论·····································
2.2全面质量管理和商业银行的内部控制··············
3商业银行的内控体系·········································
3.1银行内部会计控制···································
3.2银行内部管理控制·············。······················
3.3内部稽核二，’···············································
4ZGYHDT支行操作性风险分析·································
4.1ZGYHDT支行概况·········································
4.2ZGYHDT支行操作性问题采集和分析···············
4.3内部操作性问题分类····································
4.4存在问题的原因分析····································
4，5ZGYHDT支行操作性问题分析结果归纳·········
5ZGYHDT支行内部操作性风险控制···························
5.2
ZGYHDT支行内控体系建设应遵循的原则
ZGYHDT支行操作性问题内部控制的重点
5.3完善ZGYHDT支行内部控制的对策和工作措施······
5.4维持良好的内控工作状态······························
5.5落实责任制，不断完善提高···························
结论······································································
致谢······································································
参考文献····································。···························