中小型企业新生代农民工的工作满意度调查及改进方案.rar

中小型企业新生代农民工的工作满意度调查及改进方案



目   录

摘  要 I

Abstract II

图目录 III

表目录 IV

1 绪 论 1

1.1 选题背景及选题意义 1

1.2 研究方法与设计 1

1.2.1 基本思路 1

1.2.2 研究方法 2

1.2.3 研究内容 2

1.2.4 研究路径 2

2 文献综述 4

2.1 中小企业概述 4

2.2 新生代农民工概述 4

2.2.1 国内外文献研究成果 4

2.2.2 新生代农民工的现状 5

2.2.3 新生代农民工的特征 6

2.3 员工的工作满意度概述 7

2.3.1 员工工作满意度的内涵 7

2.3.2 员工工作满意度的重要性 8

2.3.3 员工满意度的模型 8

2.4 小结 10

3 新东阳食品（浙江）有限公司概况 11

3.1 新东阳食品（浙江）有限公司简介 11

3.2 新东阳食品（浙江）有限公司组织结构 11

3.3 新生代农民工工作满意度测评体系设计 12

3.4 问卷设计及数据收集 14

3.4.1 问卷设计 14

3.4.2 问卷发放及回收 15

4 实证分析 15

4.1 信度分析 15

4.2 被调查者情况 17

4.2.1 被调查者基本情况 17

4.2.2 被调查者满意度信息 20

4.3新生代农民工工作满意度测评指标要素满意度分析 23

4.3.1 因子分析 23

4.3.2 各测评指标满意度分析 24

4.4 问题分析 26

5 结论与建议 28

5.1 改进方案及措施 28

5.2 研究总结及未来展望 29

5.2.1 研究总结 29

5.2.2 进一步设想 29

5.2.3 研究的局限性 30

注释和参考文献 31

附 录 33

致 谢 35

摘  要

近年来，在中国企业中新生代农民工的比例越来越高，随着社会的不断发展，新生代农民工已然成为我国企业发展的一支中坚力量，新生代农民工的工作满意度对于企业的发展非常重要新生代农民工与上一代农民工相比，受教育水平较高，更渴望融入城市社会，维权意识更强，有较高的职业要求、就业环境等。但是城市社会的排斥以及企业观念的落后使得他们受到了不平等待遇，大部分企业仍延续着对待上一代农民工的管理方式对待新生代农民工，这使他们对工作的满意度较低。员工工作满意度的高低直接影响到员工的士气以及企业的效益，员工不满意就有可能在工作中做出不当的行为，使得企业在生产经营中的承受巨大的未知风险, 最终会影响到企业的发展。

本文从中小企业的新生代农民工这一特殊群体出发，以特定企业的新生代农民工作为样本进行问卷调查，调查其工作满意度状况。通过对有效问卷进行分析得出结果，从而提出对于新生代农民工工作满意度问题的解决对策和改进措施。希望对类似企业也有借鉴意义和参考价值。

关键词：中小企业；新生代农民工；工作满意度

Abstract

In recent years, the proportion of the new generation of migrant workers has become increasingly higher in China. With the continuous development of society, the new generation of migrant workers has become a backbone of corporate development in our country. Their job satisfaction are very important to enterprises' development. Compared to the previous generation of migrant workers, they have higher levels of education, they are more eager to integrate into urban society.They also have more awareness for their rights, and high professional requirements, better employment environment. But the backwardness of urban social exclusion and enterprise ideas make they suffered unequal treatment, most enterprises still continued to treat the new generation of migrant workers as their fathers, which makes them become lower for job satisfaction..The level of job satisfaction may directly affects their morale and efficiency of enterprises. If employees are not satisfied with their enterprise, they may do sone improper conduct at work, which making enterprises suffered enormous unknown risks in the production and operation . Finally, it will hinder the development of enterprises.

This article have an investigation of the special group—the new generation of migrant workers from small and medium enterprises, to conduct a survey to investigate the status of their job satisfaction. Derived the results and recommend solutions for the new generation of migrant workers for their job satisfaction and come to the improvement measures through the analysis of valid questionnaires. Also hope can be used for reference and reference value to other similar enterprises.

Keywords: Small and medium-sized enterprises; The new generation of migrant workers; Job satisfaction