xx酒店员工流失的原因及对策分析.doc
约26页DOC格式手机打开展开
xx酒店员工流失的原因及对策分析,16800字摘要 酒店行业属于劳动密集型行业，行业竞争主要表现在人力资源领域的竞争，酒店在竞争中能否赢得优势的关键是“人”，要想提高酒店人力资源的竞争力，必须充分调动员工工作积极性、主动性以及创造性，通过有效措施来减少员工的流失率。而酒店的领导层也认识到了这一点，并开始在人力资源领域里采...
内容介绍
此文档由会员 对比的差异 发布
xx酒店员工流失的原因及对策分析
16800字
摘要 酒店行业属于劳动密集型行业，行业竞争主要表现在人力资源领域的竞争，酒店在竞争中能否赢得优势的关键是“人”，要想提高酒店人力资源的竞争力，必须充分调动员工工作积极性、主动性以及创造性，通过有效措施来减少员工的流失率。而酒店的领导层也认识到了这一点，并开始在人力资源领域里采取了各种措施，希望借此可以使得人力资源得到有效利用，将人才流失控制在允许范围内。
本文将文献调查法、访谈法以及其他方法相结合，以国内外的员工流失理论和人力资源相关理论为基础，通过分析BH酒店人力资源现状和企业管理制度，结合BH酒店员工流失调查数据分析，找出BH酒店员工流失的原因，并在此基础上提出解决BH酒店员工流失的具体措施。
关键词：员工流失 激励 工资待遇
Causes and measures of BH hotel staff turnover
Abstract The hotel industry is a labor-intensive industry. Its competitiveness is characterized in the competition of human resources. To improve the competitiveness of hotel human resources, we must improve the value of human capital by reducing the staff turnover rate and fully rekindling staff enthusiasm for work, initiative and creativity. Over the years, the staff turnover rate of hotel industry is the top among the industries. The hotel managers recognize this and start to take management measures to accomplish the rational utilization of human resources and the effective control of brain drain within the allowable range.
Based on the current theories of employee turnover and human resource management system of BH Hotel by the methods of literature review and questionnaire survey, we found out the possible factors of staff turnover of BH Hotel by the analysis of survey data from employee satisfaction survey, on the basis of the emphasis on putting forward specific measures to solve the BH hotel staff turnover.
Key words staff turnover incentives wages
目录
第一章 绪论-----------------------------------------------------------------------------------------1
1.1 研究背景------------------------------------------------------------------------------------- 1
1.2 研究意义------------------------------------------------------------------------------------- 1
1.2 研究思路与方法---------------------------------------------------------------------------- 2
1.3.1 研究思路-------------------------------------------------------------------------------2
1.3.2 研究方法-------------------------------------------------------------------------------3
第二章 文献综述--------------------------------------------------------------------------------4
2.1 国内外研究现状-----------------------------------------------------------------------------4
2.1.1 国内研究现状------------------------------------------------------------------------4
2.1.2 国外研究现状----------------------------------------------------------------------- 5
第三章 BH酒店员工现状及原因分析-----------------------------------------------------7
3.1 BH酒店的简介----------------------------------------------------------------------------7
3.2 BH酒店员工现状及原因分析----------------------------------------------------------7
3.2.1 BH酒店的组织结构------------------------------------------------------------------7
3.2.2 BH酒店员工现状及分析------------------------------------------------------------8
3.3 BH酒店员工流失的原因分析-----------------------------------------------------------12
3.3.1社会环境因素------------------------------------------------------------------------12
3.3.2组织因素------------------------------------------------------------------------------13
3.3.3员工个人因素------------------------------------------------------------------------15
第四章 BH酒店员工流失的应对策略---------------------------------------------------16
4.1 构建并完善酒店人力资源管理体制-------------------------------------------------- 16
4.1.1 改革薪酬管理体制----------------------------------------------------------------17
4.1.2 实施严格的员工招聘策略-------------------------------------------------------18
4.1.3 为员工提供多路晋升通道-------------------------------------------------------19
4.1.4 建立和完善人力资源的培训制度----------------------------------------------19
4.2 努力塑造以人为本的企业文化-------------------------------------------------------- 20
结束语------------------------------------------------------------------------------------------------21
致谢---------------------------------------------------------------------------------------------------22
参考文献--------------------------------------------------------------------------------------------23
16800字
摘要 酒店行业属于劳动密集型行业，行业竞争主要表现在人力资源领域的竞争，酒店在竞争中能否赢得优势的关键是“人”，要想提高酒店人力资源的竞争力，必须充分调动员工工作积极性、主动性以及创造性，通过有效措施来减少员工的流失率。而酒店的领导层也认识到了这一点，并开始在人力资源领域里采取了各种措施，希望借此可以使得人力资源得到有效利用，将人才流失控制在允许范围内。
本文将文献调查法、访谈法以及其他方法相结合，以国内外的员工流失理论和人力资源相关理论为基础，通过分析BH酒店人力资源现状和企业管理制度，结合BH酒店员工流失调查数据分析，找出BH酒店员工流失的原因，并在此基础上提出解决BH酒店员工流失的具体措施。
关键词：员工流失 激励 工资待遇
Causes and measures of BH hotel staff turnover
Abstract The hotel industry is a labor-intensive industry. Its competitiveness is characterized in the competition of human resources. To improve the competitiveness of hotel human resources, we must improve the value of human capital by reducing the staff turnover rate and fully rekindling staff enthusiasm for work, initiative and creativity. Over the years, the staff turnover rate of hotel industry is the top among the industries. The hotel managers recognize this and start to take management measures to accomplish the rational utilization of human resources and the effective control of brain drain within the allowable range.
Based on the current theories of employee turnover and human resource management system of BH Hotel by the methods of literature review and questionnaire survey, we found out the possible factors of staff turnover of BH Hotel by the analysis of survey data from employee satisfaction survey, on the basis of the emphasis on putting forward specific measures to solve the BH hotel staff turnover.
Key words staff turnover incentives wages
目录
第一章 绪论-----------------------------------------------------------------------------------------1
1.1 研究背景------------------------------------------------------------------------------------- 1
1.2 研究意义------------------------------------------------------------------------------------- 1
1.2 研究思路与方法---------------------------------------------------------------------------- 2
1.3.1 研究思路-------------------------------------------------------------------------------2
1.3.2 研究方法-------------------------------------------------------------------------------3
第二章 文献综述--------------------------------------------------------------------------------4
2.1 国内外研究现状-----------------------------------------------------------------------------4
2.1.1 国内研究现状------------------------------------------------------------------------4
2.1.2 国外研究现状----------------------------------------------------------------------- 5
第三章 BH酒店员工现状及原因分析-----------------------------------------------------7
3.1 BH酒店的简介----------------------------------------------------------------------------7
3.2 BH酒店员工现状及原因分析----------------------------------------------------------7
3.2.1 BH酒店的组织结构------------------------------------------------------------------7
3.2.2 BH酒店员工现状及分析------------------------------------------------------------8
3.3 BH酒店员工流失的原因分析-----------------------------------------------------------12
3.3.1社会环境因素------------------------------------------------------------------------12
3.3.2组织因素------------------------------------------------------------------------------13
3.3.3员工个人因素------------------------------------------------------------------------15
第四章 BH酒店员工流失的应对策略---------------------------------------------------16
4.1 构建并完善酒店人力资源管理体制-------------------------------------------------- 16
4.1.1 改革薪酬管理体制----------------------------------------------------------------17
4.1.2 实施严格的员工招聘策略-------------------------------------------------------18
4.1.3 为员工提供多路晋升通道-------------------------------------------------------19
4.1.4 建立和完善人力资源的培训制度----------------------------------------------19
4.2 努力塑造以人为本的企业文化-------------------------------------------------------- 20
结束语------------------------------------------------------------------------------------------------21
致谢---------------------------------------------------------------------------------------------------22
参考文献--------------------------------------------------------------------------------------------23
