物流企业信息化水平评价指标体系研究.doc

物流企业信息化水平评价指标体系研究

摘  要

在信息技术迅猛发展的今天，信息化己成为社会经济发展的大势所趋。对于企业来说，实现企业信息化己成为企业获取竞争优势的必然选择。然而，物流企业信息化评价是一个复杂的、多面性的问题。由于我国物流企业信息化建设尚处于初级阶段，与信息化技术研究相比，信息化评价研究相对滞后。目前，还没有一套实用的、完整的物流企业信息化评价指标体系和评价方法对物流企业信息化水平进行评价。特别是如何合理地选择针对物流企业信息化的评价指标、如何分配权重并建立评价模型，最终客观、如实、全面地评价企业的信息化水平，这些都成为信息化研究的当务之急。
本文通过对企业信息化、信息化评价等相关理论的介绍，对物流企业信息化进行了研究，比较选择各种评价方法，制定了一套物流企业信息化评价指标体系，模糊综合评价方法能对物流企业信息化评价的各种指标因素进行比较全面、正确而又定量的评价，因此本文以一个物流企业为例，将专家评审模型作为物流企业信息化的评价模型，为物流企业信息化建设提供了有力的决策支持。

关键词： 物流企业； 评价指标； 专家评审

Abstract

While the information technology develops swiftly and violently in today, the informatization has become ultimately with the social economy development. As for the enterprise, the realization of enterprise informatization has become the inevitably choice if the enterprise wants to gain the competition superiority. However, the eva luation of logistic enterprise informatization is a complex and versatile question. Because of the construction of logistic enterprise informatization in our country is still at a primary stage, compared with the research of informatization technology, the research of informatization eva luation is lag relatively .At present, it does not have a set of practical and integrated indexes system and eva luation method for the logistic enterprise informatization level. Especially how to choose the eva luation indexes reasonably which aim for the logistic enterprises, and how to assign the weight of each index, establish the eva luation model, and finally eva luate the enterprise informatization level objectively, truthfully, and comprehensively, all of these become the urgent mater in informatization research.
After introduced the theories of enterprise informatization and informatization eva luation，conducted the research of logistic enterprise informatization, and compared and selected the eva luation methods, this paper has designed a set of eva luation indexes system of the logistic enterprise informatization level, and has discovered that the Delphi method can determine the weight quite scientifically and objectively, and the fuzzily synthesis eva luation method can make a quite comprehensive, correct and quantitative eva luation of each index in the logistic enterprise informatization eva luation. Therefore, this paper has used a logistic enterprise as an example and used the fuzzily Delphi eva luation method as the eva luation model of logistic enterprise informatization and provides the powerful policy-making supporting for the logistic enterprise informatization construction.

Key words:  Logistic Enterprise;  eva luation Index;  Delphi
 
目 录 

1  绪论 1
1.1  引言 1
1.2  研究的目的和意义 1
1.3  国内外研究现状 2
1.3.1  国外企业信息化评价研究 2
1.3.2  国内企业信息化评价研究 2
1.3.3  企业信息化评价现状分析 3
2  企业信息化评价指标研究 5
2.1  企业信息化的概述 5
2.1.1  企业信息化的定义 5
2.1.2  企业信息化的内容 5
2.2  信息化的测度 5
2.3  国家和城市信息化指标 5
2.3.1  国家信息化指标 5
2.3.2  城市信息化指标 6
2.4  企业信息化评价指标及其构成 6
3  企业信息化评价指标权重和评价方法的研究 7
3.1  企业信息化评价指标权重的确定 7
3.1.1  用专家估测法确定企业信息化指标的权重 7
3.1.2  用层次分析法确定企业信息化指标的权重 7
3.2  企业信息化评价方法 8
3.2.1  层次分析法 8
3.2.2  人工神经网络评价法 8
3.2.3  灰色综合评价法 8
3.2.4  模糊综合评价法 9
4  物流企业信息化评价指标体系的构建 10
4.1  物流企业信息化评价指标的设计原则 10
4.2  物流企业信息化评价指标体系 11
4.2.1  指标体系的构成 11
4.2.2  评价方法 12
4.3  个案分析 14
4.3.1  企业简介 14
4.3.2  评价指标与评价权重的确定 14
4.3.3  计算结果与等级评定 14
5  总结 17
参考文献 18
致谢 20